Terms and Conditions   Passport/visa details Esta Details Travel Advice

User agreement between the user and Moresand Limited, Trading as Travel Center. Please read these terms and conditions of use before using Travel Center website and making any bookings.
You consent to the Terms and Conditions when you use the Site, without qualification. If you disagree with any part of the Terms and Conditions, you may not use the Site in any way or make a booking.
All correspondence regarding customer service or your booking should be sent to Travel Center, 38 Riding House Street, London W1W 7ES or email to info@ travelcenter.co.uk.


Your Contract: 

A 'booking' means any order for products or services you make on our Site which is accepted by us. Acceptance will be made by Travel Center when we have received full payment from you and sent a confirmation email (from either Travel Center or the relevant Travel Supplier). All travel products and services featured on the Site are subject to availability.
Travel Center offers many different products and the specific terms and conditions relating to your booking depend on whether you book a Flight/Hotel Package, a combination of products as a Do It Yourself Package or any Other Product:

(a) A Flight/Hotel Package is entered into when you book a Flight/Hotel product via Travel Center and where you are quoted one inclusive price. When you book a Flight/Hotel Package holiday, your contract is with Travel Center (ATOL 3517). For terms and conditions specific to Flight/Hotel Packages only see Section 4 below;
(b) A 'DIY Package' is booked when you put together two or more different types of products on our Site yourself (eg (i) transport (ii) accommodation or (iii) other tourist service which forms a significant part of your booking) and where you book these products at the same time, for one total price. Where you book a DIY Package holiday, Travel Center is acting as agent for the third party suppliers such as airlines, hotels, insurance and car rental companies, package holiday suppliers and others (Travel Supplier). When you make a booking via the Site, and your preferred travel product or service is available, the contract will be between the Travel Supplier and you. Travel Center is not a party to the contractual relationship;

(c) 'Other Products' are those separate products - eg flights and hotels purchased and paid for at different times, and holidays packaged by another supplier. Where you book any other Product, Travel Center is acting as agent for third party suppliers such as airlines, hotels, insurance and car rental companies, package holiday suppliers and others (Travel Supplier). When you make a booking via the Site, and your preferred travel product or service is available, the contract will be between the Travel Supplier and you. Travel Center is not a party to the contractual relationship.

Travel Suppliers: 

Except for the sale of Flight/Hotel Package holidays, Travel Center acts as disclosed Agent for third party suppliers and for the purposes of these terms and conditions tour operators, hotels, hotel chains and hotel aggregators, insurance and car suppliers, plus all airlines, shall be included in the term 'Travel Supplier'. In these cases your contract is between you and the Travel Supplier, and any queries or concerns relating to the product should be addressed to them. You will see the name and address, plus contact details, for most suppliers at the bottom of the more info section for each product and for all suppliers in any confirmation e-mail we or the Travel Supplier send you.
Travel Center does not assume any responsibility for the travel products and services provided by the Travel Supplier and makes no representations or warranties (express or implied) about the suitability or quality of travel products and services featured on the Site.

Our Price Policy: 

Prices quoted are based on ground and transportation costs prevailing at the date of booking. The Company reserves the right to change prices at any time prior to the booking being confirmed. However, once the booking has been confirmed to you and you have paid the full balance the price quoted is guaranteed.
The Company cannot accept responsibility for verbal price quote or descriptions. We reserve the right to refuse, at our sole discretion, any booking. When you make a booking, you confirm that you have the authority to accept, and do accept these conditions on your behalf and on behalf of all members of your party and further, if you are making a booking for more than one person, that you are responsible for all payments due from each and every party member for whom you are making a booking.

The price of your holiday is based costs of and exchange rates at the time of booking. The price of your travel arrangements is subject to changes in transportation costs, scheduled airfares and other airline charges that are part of the contract between airlines and Travel Center. Any increase in VAT or any other Government imposed taxes and currency changes in relation to an adverse currency exchange variation.

Travel Supplier Conditions: 

The following applies to all products or services booked via our Site:

The Travel Supplier's terms and conditions (including airlines' terms and conditions of carriage) will apply in addition to those set out here. The Travel Supplier's terms and conditions may include provisions relating to payment procedures, default, liability, cancellations, changes of bookings and refunds (if available) and any other restrictions. Consequently, as you move through the Site you will see links to terms applying to specific Travel Supplier products (you are advised to read those terms carefully) - however, please refer to your particular Travel Supplier for full details as to the applicable terms and conditions.
You are responsible for complying with any airline or other Travel Supplier conditions in relation to check-in times, reconfirmation of flights, or other matters.

Hotels and Accommodation: 

We acquire hotel and accommodation star ratings from a variety of sources and offer them as a general guide. However, these are not necessarily the official local rating and you should be aware that standards can vary between hotels and accommodation of the same class in different countries, and even in the same country. Different countries have different standards; a 3 star hotel in one country is not necessarily equivalent to a 3 star hotel in another.

Many hotels and other accommodation, especially in cities and major resorts, accommodate conventions and conferences. Also, at certain times of the year, some destinations have an influx of groups such as students, associations or clubs. We do not have exclusive use of the properties featured on the Site. The hotels we feature are shared with guests from many countries with different cultures and customs and of mixed age groups. Check-in / Checkout times - Generally guests can check into a hotel or other accommodation around 3pm and check out at 11am, local time. However, local variances may apply. Should you require more precise timings, please contact Travel Center Customer Services for additional information.

Images - Whilst we endeavor to ensure that property images displayed on Travel Center are an accurate and up to date representation of the properties, we cannot guarantee this always to be the case. The images are provided to give a general 'feel' for the hotel.

Amenities, facilities and descriptions - Whilst we endeavor to ensure that property amenities, facilities and descriptions offer accurate and up to date information, we obtain this information from our Travel Suppliers and so cannot guarantee this always to be the case. The information is provided to give a general 'feel' for the property.

Extra Beds and Cots - There may be an additional charge for extra beds or cots, please contact Travel Center Customer Services for additional information.

Breakfast is not included unless otherwise stated. Some hotels may charge additional local taxes.

Car Rent - Customers renting a vehicle for pick up in any country outside the European Union (EU) must be an EU resident and must present a full, valid GB or EC/EEA license at the time of pick up. Failure to meet any of these requirements will invalidate your car rental.

Your tickets: 

The following applies to all products or services booked via our Site:
During the booking process, you will be given the choice of e-ticket or paper ticket. Please note that airlines have their own rules and regulations with regard to e-ticketing. Travel Center cannot be held responsible for non-compliance with these rules and regulations and strongly recommends that you check these details with your airline in advance of travel.
Ticket Delivery
Travel Center rely on the information that you provide as being accurate and therefore cannot be held responsible if your paper tickets are lost due to an incorrect address or your e-ticket does not arrive due to an incorrect email address or your junk email settings. You must notify us immediately if you change your email address or contact telephone number. In addition, please check that the name on your passport matches the name on your ticket and/or booking confirmation. Please note that Travel Center does not deliver paper tickets outside the UK. Also, if you have any special delivery requirements (such as flats with security gates) then you should advise us of this immediately after booking. It is your responsibility to advise us if you have not received your tickets. If you hold any other booking, either with Travel Center or another agent, then it is your responsibility to advise us that you need tickets from us by a certain time. Travel Center would recommend that you do this before completing the booking. This will help us decide if express delivery is required.
Please note that some airlines may apply a charge and follow a specific procedure for the re-issue of lost tickets or tickets delayed in the post. This charge and procedure will vary depending on what airline you are travelling with.


The following applies to all products or services booked via our Site:
Your ability to cancel or modify a booked travel product or service, and the method for doing so, will depend on the specific Travel Supplier's or hotel's terms and conditions. It therefore may not be possible to cancel or modify some products or services or there may be specific requirements you will have to meet.
For flight bookings, car rental and insurance, you can possibly cancel or modify your booking by telephoning the Travel Center call centre on +44 (0) 800 368 5071 email to info@ travelcenter.co.uk.For car rental the following amendment and cancellation terms will apply: for reservations cancelled or amended within seven days of the booking date (the date you make the booking) Travel Center will impose a charge of 15 per rental. For reservations cancelled or amended more than seven days after the booking date, Travel Center will impose a charge of 40 per rental.
In some circumstances, Travel Center or the Travel Supplier may be unable to cancel or modify a travel product or service unless we receive a written request together with payment of any extra fees and associated charges. Please note that, in relation to flights, a 'no-show' for a flight may result in your ticket being cancelled by the airline and therefore not refundable. Consequently, if you desire to change a flight booking close to the departure time, we strongly recommend that you phone Travel Center and obtain written email confirmation to that change before electing not to travel on the original flight. For car rental, if you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, or of you fail to comply with the pick-up terms (see car supplier terms and conditions), Travel Center reserves the right to make a 'no-show' charge of 100% of the total car rental booking value.
If you wish to make any amendments to your booking, other than increasing the number of passengers travelling with you and subject to seat availability, you will have to pay an Amendment Fee per person which will be notified at the time of change.
Airline tickets are paid for in full at the time of booking and in case of cancellation, we reserve the right to charge an administration charge, on top of which, the airline's charges will also apply. Please also note that some airlines may treat a name change as a cancellation and as such will not refund any monies. Where the outbound segment of your flight is not used the return segment will be automatically cancelled by the airline and no right to a refund exists for such partly used tickets.
If you have used an e-voucher or received a discount when making a booking on the Site, you agree that you have read and accept the e-voucher or discount terms and conditions. Should you make any change to a confirmed booking which was originally made using an e-voucher or discount, that e-voucher/discount will become invalid and you may be charged an amount equal to the value of the e-voucher/discount used.
Expectant Mothers
It is not possible to arrange flights for expectant mothers who will be in excess of 28 weeks of pregnancy on their date of return to the UK. Regardless of this women should consult with their doctor to establish whether it is safe for them to fly.
Disabled Passengers
Regretfully, we must point out that some travel destinations are not suitable for the disabled. If you are disabled we suggest you check that the destination you are travelling to will be suitable for your needs. NOTE: We strongly recommend that in your own interests you consider taking out Insurance, since in the event of cancelling your holiday you could incur substantial charges. The policy should cover cancellation and curtailment for reasons of illness, injury, death, jury service and redundancy. It includes 24-hour medical emergency and repatriation service to the UK and covers medical expenses for illness and accidents suffered abroad.

Terms and Conditions: 

All Flight/Hotel Packages provided by Travel Center are ATOL protected (No.3517) under a license from the Civil Aviation Authority (CAA). This means that you are protected in the unlikely event of Travel Center’s insolvency in that the CAA will ensure that you are not stranded abroad and arrangements will be made to refund any money you have paid to us for an advance booking.

These terms and conditions will be subject to the specific Flight/Hotel Package terms and conditions which must be accepted by you prior to making your booking.
Changes to or Cancellation of your Flight/Hotel Package by Travel Center. Travel Center reserves the right to make changes to your Flight/Hotel Package where such changes are occasioned by one of its Travel Suppliers, for instance an airline cancelling a flight or route. We will notify you as soon as we can, if there is time before your departure. Your confirmation will show you the planned timings as of the date of the confirmation.

If you are notified of any Major Changes to your Flight/Hotel Package after we have confirmed your booking but before you travel , you can either accept these new arrangements (and recover any difference in price) or cancel your Flight/Hotel Package and receive a full refund from Travel Center.

Major Changes shall include: a change in your departure or arrival flight by more than 12 hours; a change in the length of your holiday; or a change in the airport you depart or arrive from (except where the airports are in the same cities), a change of accommodation to a lower standard or to a different resort, cancellation of a tour.

In any event, and subject to events outside our control described below , we will pay you the following compensation:

Period before departure^ when a cancellation or Major
Change is notified to you by Tour Center
Compensation per adult*
where alternative is chosen
Cancellation of your holiday
by Tour Center
60 days or more
100% of holiday
42 - 60 days 10 100% of holiday + 10
28 - 41 days 20 100% of holiday + 20
15 - 27 days 30 100% of holiday + 30
14 days or less 50 100% of holiday + 50

* For children invoiced at reduced rates, compensation will be paid on a pro-rata basis of the adult rate. ^ The departure date is excluded when calculating the relevant period.

Travel Center will not be liable to you for any compensation if forced to cancel or make any changes to your Flight/Hotel Package as a result of events outside our control and which neither or Travel Center or its Travel Suppliers could reasonably foresee. Events outside our control include: war; threats of war; terrorism; riots; civil unrest; natural and nuclear disasters; actual or potential weather conditions; health risks; industrial disputes; technical problems with transport; closed or congested airports; and any other similar events. Where as a result of such an event occurring after your departure a significant part of your Flight/Hotel Package cannot be provided, you will be offered a suitable alternative if available. If a suitable alternative is not available, or for good reasons, you do not accept the offered alternative, we will return you to your place of departure. Again we would strongly recommend that you take out comprehensive insurance to cover such circumstances.


Full payment for all Flight/Hotel Packages, air, insurance products and car rental (other than car rental pay-on-arrival bookings) is required at the time of booking. Please note that additional charges may be payable for car rental (eg optional insurance, additional drivers, mileage) as further set out in the specific car rental terms and conditions.
The timing and collection of payment for hotels depends on each individual hotel's terms and conditions. The timing of payment will normally be in one of three ways: (i) full payment at time of booking, (ii) deposit at time of booking with remainder payable on checkout, or (iii) full payment on checkout. In order to ascertain which applies to your booking, please refer to the 'Payment Summary' when making your booking or see your confirmation email. The collector of payment will be Travel Center, the Travel Supplier, the hotel or its representative. Some hotels may charge additional local taxes.
Travel Center may be required to pass your card details to the relevant Travel Supplier for fulfillment of the booking. Payment methods other than those stated on the Site will not be accepted and no responsibility is accepted for cash or cheques sent through the post.

Before payment is received in full, Travel Center or the Travel Supplier is not obliged to issue any tickets, confirmations, vouchers, or other travel documents. However, you shall in all cases remain liable for payment of the amounts agreed for the travel products and services ordered. Travel Center is an IATA Ticketing Agent - your tickets for scheduled flights will be sent to you within 24 hours of payment being accepted.
Payment can be made by all major debit and credit cards as detailed on the Site. Travel Center reserves the right to charge you in addition for any handling fees we or the Travel Supplier incur in relation to bookings made by credit card. You will be notified of the relevant charges at the time of booking. Travel Center reserves the right to pass on any charges relating to card charge backs. If your booking is being paid for with a third party credit card we may require written authorization to be provided by the card-holder.
Travel Center or the Travel Supplier reserves the right only to deliver tickets, confirmations, e-vouchers or other travel documents to your credit card billing address when requested to do so by the credit card issuer.
Further, in an effort to minimize the effects of credit card fraud, we reserve the right to carry out random checks, including validating name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
In some cases, we may request you to either fax or post to us proof of your address and a copy of the credit card and recent statement before issuing any tickets. Refunds will be processed to the form of payment used at the time of booking. This will be made payable to the person who made the original payment.

Tax fluctuation: 

If you pay by credit card, payment for your flights may be taken directly by the airline. If there are any problems with your payment, we will contact you within 48 hours of your booking (or within 24 hours if you are travelling within 48 hours). Travel Center will not be liable for any subsequent price increase as a result of payment failure. Any price increase must be paid for by you before the booking can be confirmed. Please note that the airline payment and payment to Travel Center for any other products or Travel Center charges will appear as separate transactions on your credit card statement. If you book a Flight /Hotel Package, Travel Center will take payment for your entire package

Passport, Visa & Health Requirements:  

The information in this section is valid for British Citizens only. Non-British Citizens (including: citizens of British Dependent Territories; those who hold their citizenship by virtue of a connection with Gibraltar; British subjects who have a right of abode in the United Kingdom; and EC and other nationals) should consult the Embassy of their destination country and the Home Office Immigration Department regarding any special documentation for the countries they are visiting or for return to the UK.
Some overseas countries have an immigration requirement that your passport is valid for a minimum period after you enter that country, typically 6 months. If your passport has less than a year to run, please ensure you have a passport valid at least for the duration of your trip, although we recommend that you ask the Passport Agency before you travel to make sure. For further information about your UK passport and applications for renewal please visit the UK Passport website at www.ukpa.gov.uk If your passport is in its final year of validity, we advise you confirm the requirements of the destination before making final travel plans.
Children not already included on a valid British passport will need to hold their own passport if they are to travel abroad. Children who were included on a passport before 5 October 1998 may continue to travel with the passport holder until:
The child reaches the age of 16; or
The passport on which the child is included expires; or
The passport on which the child is included is replaced or an amendment results in the issue of a new passport The name on the passport must match the name on the ticket, otherwise you may not be able to travel and insurance may be invalid. If, after booking a holiday but before travelling, any member of your party changes their name, e.g. as a result of getting married, we must be notified immediately so that we can try to make the necessary changes to your holiday documentation.

Travel  to the United States: 

All passengers must be in possession of a valid 10-year passport, with at least six months validity beyond the intended return date. All children 16 years or older require their own passport – younger children or infants may be included on their parent’s passport, provided they are travelling together. Recent relaxation of the visa requirements for entering into the United States now allows a British Citizen holding an unexpired 10-year British Passport and staying not longer than 90 days to enter the USA without a visitor’s visa, provided that a ‘waiver form’ is completed at the airport prior to departure.

British Passport Agency: 0990 210 410
All British passport holders, including children, travelling to the USA under the VWP (Visa Waiver Program) will need their own machine-readable passports (MRP). This means that anyone without a MRP, including children who are currently on a parent's passport, will need a visa to travel to the USA. A British Passport is machine-readable when the white strip at the foot of the personal data page (at the back of the passport) bears two lines of print. If there's no white strip, or the white strip is blank, then the passport is not machine-readable.
For further details on entry requirements for the USA, check the US Embassy website: www.usembassy.org.uk or the Foreign & Commonwealth Office: www.fco.gov.uk
If you are not a British citizen, you should contact your Embassy for information and advice on the visa requirements of the countries you propose to visit.

NOTE: Passport and visa regulations can change and you should therefore check with the relevant embassy well in advance of travel. It is your responsibility to be in possession of a valid passport and if appropriate, a visa. It can often take some time to obtain a visa, so you are advised to apply in plenty of time. We accept no responsibility for customers who do not possess the correct documents.
It is your responsibility to check and comply with any health requirements. We recommend that British Citizens visit the 'Health Advice for Travelers’ section of the Department of Health's website at www.dh.gov.uk/PolicyAndGuidance or speak to their GP. Non-British Citizens should make enquiries at their own country's Department of Health or similar advisory body. Other Worldwide Destinations: Please note that it is your sole responsibility to ensure that you have the required documentation to travel (including medical certificates) and Visas. We accept no liability, nor offer any compensation, whatsoever, for any delays or cancellations due to you having incorrect travelling documentation.

Applicable Terms: 

Your rights under EC Regulation 261/2004 if your flight is cancelled, delayed or you are denied boarding
If you are travelling into or out of the EU, or on an EU carrier, you may have rights which you can assert against the relevant airline in the event that your flight is cancelled, delayed or you are denied boarding. For more information about EC Regulation 261/2004, please click here >
Liability of Travel Center Holidays
Where you have bought a Flight/Hotel Package, Travel Center accepts responsibility for ensuring that it is supplied as described on the Site, and for matters which arise as a direct result of our negligence and/or breach of our contract with you. Further, we accept liability for any negligent act or omission of our Travel Suppliers whilst they are acting within the scope or in the course of their authority to provide any service or arrangement forming part of the Flight/Hotel Package that you have booked with us, including death, personal injury or illness.

Where you have bought a DIY Package or any Other Product, your contract is with the Travel Supplier for whom we are acting as agent. While we are therefore unable to compensate you, we will do our utmost to contact the Travel Supplier on your behalf.

Travel Center does not accept liability where the failure to provide part or all of your booking, death or personal injury is not caused by any fault of us, our agents or Travel Suppliers. In respect of international travel by air, sea and rail, our liability will be limited in the manner provided by the relevant international conventions.

Where Travel Center is liable for direct loss this will be limited to a maximum of the total price of the products or services in respect of which a claim is made (save for the case of death or personal injury in respect of which there is no limit).

Travel Center will not be liable for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of your use of this Site or any of the travel products or services booked or purchased on the Site.


Please contact our customer services team, if you have any other enquiries or complaints relating to your booking prior to departure. If you have a complaint relating to a Travel Supplier and/or hotel during your stay, please ensure that you officially log your complaint with the relevant Travel Supplier and/or hotel prior to your return.
If you have any other enquiries or complaints relating to your booking during your stay, please contact our customer services team on your return and no later than 30 days after it giving your booking reference and all other relevant information. If we or any of our Travel Supplier's requires further information you must supply that promptly in writing. This simple procedure must be followed as we and our Travel Supplier's need to be able to investigate the problem and, where possible, rectify it quickly. In relation to Flight/Hotel Packages your failure to comply with this procedure could result in us being unable to accept responsibility.

Advance Passenger Information: 

All airlines are required to collect Advance Passenger Information from passengers before travel to or from the USA and certain other countries. You agree to supply this information to Travel Center and consent to Travel Centers passing this information to the airlines who may onward disclose it to foreign authorities. If you do not supply Advance Passenger Information, you may be refused entry to these countries. It is also important that the information is accurate so that you do not have any delay when you pass through Immigration on arrival in these countries. The information you will be asked to provide will depend on the country you are visiting but will include passport information, city and country of residence and destination address if travelling to the USA (for all travelers on your booking). If you are travelling to a country that requires Advance Passenger information, Travel Center will ask you to fill out this information on the confirmation page after you have completed your booking. If you do not have the information to hand, Travel Center will send you an email confirmation containing a link where you can enter the information manually at any time before your departure.

Customer Behavior: 

It is your responsibility to ensure that you do not behave in a way which is inappropriate or causes offence or danger to others or which risks damage to property belonging to others (including but not limited to drunkenness, air rage) whilst on your holiday or using a service/product. If your behavior is inappropriate and/or causes offence, or damage to others, or risks damage to property belonging to others, we and/or our Travel Suppliers (e.g. airline staff) may cancel your booking, in which case our Travel Supplier's responsibility to you will cease immediately and you will not be eligible for any refunds, payments of compensation and/or any reimbursement of any cost or expenses you may incur as a result of such termination. Further, you will be liable to reimburse us for any expenses we incur as a result of such termination.

Privacy Policy: 

The Site is provided on an 'as is' and 'as available' basis. Travel Center does not accept any liability in respect of your ability to access or use the site at any time or any interruption in that access or use or any failure to complete any transaction. Travel Center does not warrant that the Site is free from computer viruses or other properties that may cause loss or damage.

Information on the site:
Travel Center offers all of the general information on the Site for purposes of guidance only. Please note that Travel Center may at any time change any aspect of the Site or its content, including the availability of any suppliers, features, information, database or content. You need to check with the relevant Travel Supplier, destination, embassy, or tourist office to confirm the guidance is up to date. In particular, with respect to passports, visas, and vaccination requirements, Travel Center does not guarantee that the information is always up to date and it is your responsibility to ensure that you understand and comply with all relevant passport, visa, and vaccination requirements. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

Travel Center does not guarantee that information on the Site (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavors to correct any errors or omissions as soon as practicable once they have been brought to our attention. By way of example, the majority of hotel and other accommodation descriptions are fed directly to our Site by the Travel Supplier or the hotel's themselves. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Use of Obligation: 

You agree to be bound by the following obligations, including without limitation:
You accept financial responsibility for all transactions made under your name or account.
You must be 18 years of age or over and have legal capacity.
You warrant that all information you provide about yourself or members of your household shall be true and accurate.
The Site must not be used for speculative, false or fraudulent bookings.

The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.
The Site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you, except that one copy of the information contained within the Site may be made for personal, non-commercial use.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Links to Third Party Web Sites: 

The Site may contain hyper links to external web sites owned and operated by third parties. Travel Center has no control over or association with such third party sites and no responsibility in relation to the accuracy, completeness and quality of the information contained within them. Any and all contents on these external web sites do not reflect products, services or information provided by Travel Center. You should direct any concerns regarding any external link to the site administrator or webmaster of such site.


(i) All reasonable care has been taken in contracting with the suppliers whose services comprise the various components. The Company accepts responsibility for all arrangements, which are wholly within our control, and this will include any acts and/or omissions by our employees, appointed agents or suppliers whereby those services prove to be deficient or not of a reasonable standard.

(ii) ‘Force Majeure’ – The Company accepts no responsibility for and shall not in anyways be liable in respect of loss, injury and damages caused by ‘Force Majeure’ - events not limited to strikes, riots, political unrest, hostilities, war or threat thereof, terrorist activity, epidemic, quarantine or medical regulations, industrial disputes, fire, flood, technical/weather problems to transport, aircraft grounding, closure of airports or ports or similar events beyond its control. There would be an administration fees applicable for any refunds.

NOTE: The Company will not accept liability, or pay compensation for flight delays. The airline will endeavor to assist, by allocating you seats on the next available flight where necessary providing overnight accommodation, in accordance with the conditions of carriage of airlines. For travel delay compensation please refer to your insurance policy. It is your responsibility to reconfirm flights timings and departure terminals at least 72 hours prior to departure.

Currency Converter: 

Currency rates quoted in the Site are derived from a number of sources and may not in all cases be updated daily. You may wish to verify actual rates on the date of booking. In addition, where hotels are payable on check-out, the exchange rate may have changed since the time of booking.

Copyright and Trademark: 

The copyright and all proprietary rights in the Site and all content are reserved by Travel Center. The material contained within the Site is the property of Travel Center or its affiliates unless identified as belonging to third parties. The name Travel Center and any other marks, logos and graphics of Travel Center displayed on the Site are registered trademarks of Travel Center or its affiliates. Other company and product or service names displayed on the Site may be the trademarks of their respective owners.

You are not granted any right or license to use any trademarks.

The terms of the Travel Center Privacy Policy are incorporated into these Terms and Conditions. You agree to the use of personal information by Travel Center and its affiliates or third party suppliers in accordance with the terms of and for the purposes set forth in the Travel Center Privacy Policy.

Security Policy: 

Travel Center uses secure technology in order to safeguard personal information and financial transactions. Travel Center complies with the procedures and security standards of the Travel Industry.


We are ATOL Protected by the Civil Aviation Authority, and we act as agents for licensed tour operators; the relevant ATOL number is displayed with each holiday shown. The flight bookings we make are also ATOL Protected, except when tickets for scheduled flights are sent to you within 24 hours of payment being accepted, or where your payment is made direct to airlines. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. If your booking is ATOL protected, this will be clearly stated in your confirmation email. Visit www.atol.org.uk if you want to know more.

Terms and Conditions: 

Travel Center reserves the right to change or update the Terms and Conditions relating to use of the Site from time to time without prior notice to Users. The current version of the Terms and Conditions will be displayed within the Site from the date on which any changes come into effect. Continued use of the Site following any changes to the Terms and Conditions shall constitute your acceptance of such changes.

Governing Law: 

This User Agreement is between you and Travel Center and is governed by the laws of England, Wales Northern Ireland and Scotland. The Site is offered to you by Moresand Limited, whose registered office is at 38 Riding House Street, London W1W 7ES , Great Britain. Please note that all correspondence regarding customer service should be sent Customer Care, Travel Center, 38 Riding House Street, London W1W 7ES.

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